Senior Manager HNW CDD

Location: Singapore

Salary: SGD $140,000 per year

Overview

This role leads client due diligence (CDD) and enhanced due diligence (EDD) for high net worth (HNW) clients within an Insurance and Private Banking environment. You will oversee end-to-end onboarding and periodic reviews, ensuring robust AML/CTF controls, high-quality risk assessments, and effective stakeholder management across front office, operations, compliance, and risk.

Key Responsibilities

• Manage and enhance CDD/EDD processes for HNW, ultra-HNW, PEPs, and higher-risk clients, including complex ownership structures and trusts.
• Oversee onboarding, remediation, and periodic reviews; ensure timely completion against agreed service levels.
• Conduct and approve risk assessments, source of wealth/source of funds analysis, adverse media screening, and sanctions/PEP reviews.
• Make well-reasoned recommendations on risk appetite exceptions, escalations, and account restrictions where required.
• Partner with relationship managers and product teams to support compliant client acquisition and retention.
• Ensure alignment with MAS requirements, internal AML/CTF policies, and group standards; support audits and regulatory examinations.
• Lead a team: coaching, quality assurance, workload planning, and performance management.
• Drive continuous improvement through procedure updates, MI/KPIs, root-cause analysis, and process automation where appropriate.

Requirements

• Extensive experience in CDD/EDD, AML/CTF, and financial crime risk within private banking and/or insurance, with strong HNW exposure.
• Proven people management experience and ability to influence senior stakeholders.
• Strong knowledge of MAS Notices/Guidelines relevant to AML/CTF, sanctions compliance, and customer due diligence expectations in Singapore.
• Demonstrable expertise in complex client structures (trusts, foundations, SPVs), beneficial ownership analysis, and cross-border risk.
• Sound judgement with clear documentation skills and a risk-based approach.
• Experience with screening and due diligence tools (sanctions/PEP/adverse media) and case management systems.
• Excellent written and verbal communication skills; ability to challenge constructively.
• Bachelor’s degree or equivalent professional qualification; AML certifications (e.g., ACAMS) preferred.

What Success Looks Like

• High-quality CDD/EDD outputs with minimal rework and strong audit outcomes.
• Improved turnaround times without compromising risk standards.
• Clear, consistent decision-making and effective escalations for higher-risk cases.